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Thinking in Diagrams

Stakeholder map

Strategy & decisionsField guide · Strategy & decisions · 3 of 6

Who can affect or is affected by a decision, with what power and interest?

A stakeholder map places each party with a stake in an organization or a decision on a grid, by its power along the bottom and its interest up the side, in four quadrants named for the parties each holds.

MarkDrawn asStands forSource
axestwo lines at a right angle, interest up and power across, each low to higha party’s interest in the organization or issue, and its power to affect its futureBryson, pp. 30–31
A stakeholder map's axes Two lines at a right angle: interest up the left side, low to high, and power along the bottom, low to high. high interest low low power high
quadrantsa line across the middle of each axisplayers (interest and power), subjects (interest, little power), context setters (power, little interest) and the crowd (neither)Bryson, p. 31
A stakeholder map's quadrants Two axes at a right angle, interest up the left side and power along the bottom, each low to high, each divided at its middle by a line across, making four quadrants. Top left, subjects; top right, players; bottom left, the crowd; bottom right, context setters. high interest low low power high subjects players crowd context setters
stakeholderits name, written where it sitsa person, body or organization, inside the organization or outside itBryson, pp. 22, 31; Eden and Ackermann, §3
A stakeholder map's stakeholder A party's name, written where it sits: local planning authority. local planning authority
a place that variesa line with an arrowhead at each end through a party’s name, each end marked issue relateda party whose power and interest differ from one issue to another; not in the figureEden and Ackermann, Fig. 4
A stakeholder map's place that varies A party's name, landowner, on a line running out to an arrowhead at each end, each end marked issue related. landowner issue related issue related

The Open University’s grid swaps the axes and names the quadrants by how each party is handled: manage closely, keep satisfied, keep informed and monitor.

No line joins two parties: a party’s place on the two axes is the whole of what the map shows about it. Eden and Ackermann draw one line with an arrowhead at each end through the media’s name, each end marked issue related, since where the media sit depends on the issue; in Bryson’s stakeholder influence diagram, drawn over the grid, lines of influence run from one party to another, each in its main direction. Neither is an effect: the first spans the places one party can take, and a line of influence joins two parties, not two quantities that rise and fall.

A proposed community wind turbine on a hill above a village, as a stakeholder map A grid of two axes at a right angle: interest up the left side, low to high, and power along the bottom, low to high, each axis divided at its middle by a line across the grid, making four quadrants. Top left, subjects: nearest residents, and the bird and bat society. Top right, players: the local planning authority, and the landowner. Bottom left, the crowd: weekend walkers. Bottom right, context setters: the airport radar operator, and the electricity network operator. No line joins two parties. high interest low low power high subjects players crowd context setters nearest residents bird and bat society local planning authority landowner weekend walkers airport radar operator electricity networkoperator

England’s planning guidance on wind turbines covers noise, shadow flicker and the view for nearby residents, collision with the blades for birds and bats, and disruption to the radar that guides air traffic; local planning authorities decide schemes of 50 megawatts or less. The placings are judgements, made as in Bryson’s method, where the planning team moves each name until everyone is satisfied with its place.

Draw one before a decision that others can help or stop: Bryson uses the grid to find whose interests and power must be taken into account, which coalitions to encourage or discourage, and whose buy-in to seek.

What passes between a system and the parties outside it is a system context map’s question. Who sways whom is Bryson’s stakeholder influence diagram; who takes part in a decision, when and how, is his participation planning matrix, a table. Two or three parties are a list.

  • Reasoning3 of 5
  • Polish5 of 5power-interest grid → stakeholder influence diagram
  1. Parties placed by power and interest
  2. Positions, lines of influence between parties, and intended moves in power or interest
  3. Coalitions, conflicts, engagement strategy and change over time
  • There are parties on both: on a system context map, those outside a system’s boundary, with what passes each way across it; on a stakeholder map, those inside an organization and outside it, placed by power and interest.