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Thinking in Diagrams

Wardley map

Strategy & decisionsField guide · Strategy & decisions · 6 of 6

What does someone need, what chain of components meets it, and how evolved is each?

A Wardley map places the components that meet a user’s need: up the map by how visible each is to the user, across it by how evolved, from genesis to commodity, each joined by a plain line to the components it needs.

MarkDrawn asStands forSource
anchorthe user and their need, at the topwhom the map is forch. 2
A Wardley map's anchor At the top, the anchor: listeners, joined by a plain line down to the small circle of their need, local shows. listeners local shows
componenta small circle with its namea part of the value chainch. 2; WardleyMaps.com
A Wardley map's component A small circle with its name: studio. studio
needa plain line from a component down to one it needs“Each component needs the component below it”ch. 2; WardleyMaps.com
A Wardley map's need A component, studio, joined by a plain line down to the component below it: playout software. studio playout software
evolutionan axis along the bottom in four stages: genesis, custom built, product (+rental), commodity (+utility)how evolved each component is; all move left to right over timech. 2
A Wardley map's evolution axis A line along the bottom, evolution, marked off in four stages, left to right: genesis, custom built, product (+rental) and commodity (+utility). genesis custom built product (+rental) commodity (+utility)
movementa dashed red line to an arrowheadwhere a component is expected to evolve; drawn here solid, since a dash means hypothesis in this bookch. 2, Fig. 12; WardleyMaps.com, point of change
A Wardley map's movement A component, internet stream, with a line with an arrowhead pointing right from its small circle: where the mapmaker expects it to move. internet stream
inertiaa filled black rectangle across the movementresistance to the change; not in the figure, which has no fillsWardleyMaps.com
constrainta thick black linea limit on a component; not in the figure, which is drawn at one widthWardleyMaps.com

A plain line means needs: the component above it needs the one below, and the chain of needs runs down from the user. A line with an arrowhead is movement, a component’s expected evolution toward commodity. Neither is an effect, a change in one quantity changing another: a need line joins two components, and movement shifts one component along the evolution axis. Wardley also reads each line as a flow of capital between components, each component a store of capital, in his sense and not a stock & flow diagram’s.

A community radio station, as a Wardley map Up the left side, visible at the top and invisible at the bottom; along the bottom, evolution in four stages, genesis, custom built, product (+rental) and commodity (+utility). At the top, the anchor: listeners, joined by a plain line to the small circle of their need, local shows, custom built. Plain lines run down from local shows to the components it needs: volunteer presenters, custom built; a studio, a product; a community radio licence, custom built; an FM transmitter, a product; and an internet stream, a product. The studio needs playout software, a product; the FM transmitter needs mains power, a commodity; the internet stream needs an internet connection, a commodity. From the internet stream, a line with an arrowhead points right, toward commodity: its expected move. visible invisible genesis custom built product (+rental) commodity (+utility) listeners local shows volunteer presenters studio community radio licence FM transmitter internet stream playout software mains power internet connection

The station’s listeners need local shows, which need volunteer presenters, a studio, a community radio licence, an FM transmitter and an internet stream. Under the Community Radio Order 2004 such a station is run to deliver social gain, its community given opportunities to take part in running it. The placings are judgements, and the stream’s move toward a utility is the one movement drawn.

Draw one to see which parts of what an organization provides are commodities and which are still being worked out, and where each is moving: Wardley began mapping because a value chain alone shows no movement, and calls maps “a communication and learning tool”.

Wardley’s own test: if a few hours’ mapping teaches nothing new about a business, stop. The order of the work’s steps is a process map’s, which in Wardley’s account has position but no movement. How users meet what is provided is a customer journey map’s, and Wardley calls a user journey “always a good start” toward finding their needs.

  • Reasoning5 of 5
  • Polish5 of 5value-chain sketch → strategic movement map
  1. User need, value chain, each component's evolution and its movement
  2. Climatic patterns, inertia, and flows of capital, risk and information
  3. Doctrine, gameplay with accelerators, decelerators and constraints, and maps drawn wider or narrower
  • A process map orders the steps of the work with no mark for how they could change; on a Wardley map each component is placed by how evolved it is, and its expected movement is drawn.
  • A customer journey map can open a Wardley map: the journey’s steps give the needs at the map’s top, with the components that meet them beneath.
  • Simon Wardley, Wardley Maps (CC BY-SA 4.0; compiled for LearnWardleyMapping.com by Ben Mosior, December 2020), chapters 1, 2 and 4, on the map’s basic marks, the anchor, needs, evolution, movement, capital flows, and when to stop.
  • WardleyMaps.com, Notation (adapted by Krzysztof Daniel from Wardley’s material, CC BY-SA 4.0), on how the component, dependency, point of change, inertia and constraint are drawn.
  • The Community Radio Order 2004, article 3, for the figure’s licence, as read on 10 October 2026.